Business technology. Connected.
OPTRIC helps customers find, set up, support and manage business technology.
Company introduction · 54 seconds. Captions and a recording transcript have not yet been supplied.
Start with the customer’s work
Technology supports everyday business.
That can include internet and phone services, mobile-device setup and support, and technology bills and records.
These areas connect: a device uses a service, and a bill relates to the equipment or service it supports.
A customer’s services and responsibilities depend on the agreed scope.
Three ideas to take with you
Select a question to explore it.
What does OPTRIC help with?
Finding, setting up, supporting and managing business technology. The later capability page explains the different areas of work.
Why does connected work matter?
A change in one area can affect another. Clear records and useful handoffs help people understand what needs attention.
How does my role contribute?
Whether you work with customers or support colleagues, clear information helps the next person act. Use the responsibilities agreed for your role; ask the appropriate owner when scope is unclear.